Core Responsibilities

Responsibilities include managing incoming communications by answering, screening, and routing calls, taking messages, and logging interactions into the document management system. The role also involves providing clerical support, maintaining client communication, and handling tasks like obtaining insurance information and requesting medical records.

Requirements

Candidates must be fluent in both English and Spanish (spoken and written) and willing to work overtime as needed, demonstrating strong written and verbal communication skills. Applicants must be self-motivated, resourceful, able to multitask, and capable of working independently with minimal supervision.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote