Employee Resource Associate
SutherlandCore Responsibilities
Answer calls and respond to emails from internal customers/employees regarding issues related to their employment. Research required information using available resources and provide accurate customer service information. Update existing employment information and process employment requests to ensure employees' issues are resolved.
Requirements
Must be 18 years or older. A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED. Must have flexible availability to work any day and any assigned shift weekly. Experience in customer service is an asset and preferred.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
On-site