Analista de Mesa de Ayuda (Helpdesk)
BidcomCore Responsibilities
Provide technical assistance to organization users to resolve or escalate technology-related incidents via phone, email, or in person. Manage Active Directory, Google Workspace users, and perform software and hardware configurations.
Requirements
Requires advanced knowledge of Google Workspace and experience with ticketing systems like Jira or InvGate. Proficiency in MySQL and data visualization tools such as Looker or Power BI is also required.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site