Digital Workspace Specialist
FastmarketsWhat You'll Do
Provide in-person support for incidents and service requests, troubleshooting Windows and macOS devices, Microsoft 365 applications, user profiles, peripherals, and local connectivity issues. Prepare, build, and deploy laptops in line with defined standards and processes, and manage leaver collections while ensuring secure wiping and return of equipment. Support meeting-room technology including Teams Meeting Rooms and troubleshoot live issues.
What We're Looking For
Proven experience in a Level 2 deskside/onsite support role within a corporate environment. Knowledge of Microsoft Windows and troubleshooting for device configuration, drivers, and common end-user issues. Experience supporting Microsoft 365 applications and common identity/authentication issues.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
On-site