Technical Merchant Banking Support Associate

Provide exceptional customer service by answering inbound calls and responding to inquiries about technical issues, banking products, and services. Troubleshoot and resolve complex technical issues related to merchant banking systems and payment gateways. Process various financial transactions, ensuring accuracy and compliance with banking regulations.

Must be at least 18 years old with a minimum of 3-4 CXC/GCE subjects including English Language or a U.S. high school diploma. Strong technical or troubleshooting skills are required, along with experience in customer service. Must be able to train and work onsite.

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training and annual merit increases based on performance. Paid vacation and sick leave annually, along with exceptional health and life insurance plans.