Assistente de Serviços B2C - Redes Sociais

Engage with consumers on social media daily according to provided guidelines. Analyze consumer interactions and respond to generate engagement and satisfaction. Resolve consumer requests at the first contact level and ensure proper handling of complaints according to established standards.

High school diploma required; Bachelor's degree in Administration, Nutrition, Marketing, or Advertising is a plus. Strong oral and written communication skills are mandatory. Experience in social media and knowledge of Engage (Salesforce) or Sprinklr is desirable.

The position offers a hybrid work arrangement in Ribeirão Preto/SP or remote work. It includes a diverse and inclusive work environment that values innovation and employee well-being.