Customer Success Manager, Workplace
World Wide TechnologyCore Responsibilities
The role focuses on onboarding clients into managed services and acting as a trusted advisor to ensure they derive maximum value from products. Responsibilities include facilitating quarterly business reviews, monitoring customer health, and collaborating cross-functionally to drive retention and expansion.
Requirements
Candidates need over 5 years of related experience with strong skills in relationship management and service delivery. Proficiency in Microsoft O365 is required, and cloud certifications such as MS900 or PL900 are considered assets.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site