Agente de Contact Center en condición de discapacidad

Provide comprehensive and timely support to users through various service channels (chat, email, tickets, and voice). Ensure a positive experience by meeting established SLAs and effectively managing internal and external requests.

High school diploma, technical degree, or student in virtual mode. Minimum of 8 months of experience in customer service within a contact center, handling various skills (calls, chat, email, and tickets).

Salary is based on the minimum wage plus legal benefits, variable pay, and additional benefits. The work schedule consists of rotating shifts from Sunday to Sunday, with one compensatory day during the week or weekend based on operational scheduling. The position is on-site.