Technical Support Specialist - LATAM | Remote
360DialogCore Responsibilities
Provide technical support across multiple channels including tickets, chat, and email while troubleshooting WhatsApp API-related issues. Collaborate with L2 support teams and commercial departments to guide clients through the WhatsApp Business ecosystem.
Requirements
Requires 3-4 years of experience in technical support roles and a degree in Computer Science, Science, or Technology. Candidates must possess strong web development skills and proficiency in English.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote