IT Help Desk Specialist
TopDog LawCore Responsibilities
Provide Tier 1-2 technical support for a remote workforce, managing tickets and troubleshooting hardware, software, and connectivity issues. Assist with new-hire onboarding and collaborate with IT leadership to improve systems and security compliance.
Requirements
Requires 3-5 years of IT support experience with proficiency in Windows, MacOS, Google Workspace, and Microsoft 365. Strong communication skills and a customer-service mindset are essential, with MSP or legal industry experience preferred.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote