Customer Support Specialist

Meet service goals in all KPIs such as case resolution and productivity across phone, chat, and email. Communicate clearly and professionally with customers, adapting tone and style based on context. Take ownership of contact resolutions using critical thinking and maintain a customer-focused mindset.

Advanced knowledge of Wise products and processes, with specialization in Consumer or Business. Strong grammar, spelling, and typing speed are essential. Ability to manage and diffuse escalating customer interactions is required.

Competitive salary and benefits package. Opportunities for professional development and career advancement within the company.