Benefits and Leave Experience Advisor
ScotiabankWhat You'll Do
Promotes a customer-focused culture and processes changes to employee leave status in HR systems. Responds to inquiries related to employee leave events and manages escalated cases. Produces reports to assess performance against procedures and identifies operational improvement opportunities.
What We're Looking For
Degree in Business Administration, Human Resources, or a related field. Advanced English proficiency, B2–C1 level. Experience in customer service or contact center environments. Knowledge of employee benefits and Human Resources.
What We Offer
We offer an inclusive, positive work environment and competitive benefits.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
On-site