Sutherland

Employee Resource Associate

Sutherland

What You'll Do

Answer calls and respond to emails from internal customers regarding employment issues. Research required information using available resources and provide accurate customer service information. Update existing employment information and process employment requests to ensure employee needs are met.

What We're Looking For

Must be 18 years or older with a minimum of 3-4 CXC/GCE/City & Guilds subjects including English Language or a U.S. high school diploma or GED. Must have flexible availability to work any day and any assigned shift weekly. Experience in customer service is preferred.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training whether onsite or in work at home. Paid vacation and sick leave annually, along with exceptional health and life insurance plans.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site