TRILINGUAL (ENGLISH/PORTUGUÊS/SPANISH) - CUSTOMER CARE AGENT FOR ROADSIDE ASSISTANCE
BoschWhat You'll Do
Provide excellent customer service over the phone to vehicle owners according to customer package. Assist customers located in the North America and Latin America Region with issues related to roadside assistance. Coordinate with service providers to offer applicable solutions to customer requests and exhibit a high level of professionalism in interactions with colleagues.
What We're Looking For
C1 level in English and Portuguese. Minimum of High School Diploma. 0-2 years of experience working in a call center environment. Excellent communication skills, both verbal and written, and proficiency in Microsoft Office and web-based applications.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Remote