What You'll Do
Provide internal IT customer support via phone, email, and ticketing tools. Monitor SLA compliance and perform follow-ups on equipment status. Conduct physical environment checks in data centers and manage equipment installation and cabling tasks.
What We're Looking For
Proven experience in a corporate IT environment. Good knowledge of computing, computer operations, and Microsoft Office. Technical English proficiency for understanding IT terminology.
What We Offer
The company offers a positive work environment focused on innovation and professional growth. Employees benefit from a range of perks including meal vouchers, discounts on courses, and health assistance.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site