Experian

PV | Executivo (a) Farmer Pleno - Vaga Afirmativa para Mulheres

Experian

What You'll Do

Ensure customer loyalty and engagement by acting consultatively to prevent cancellations, reactivating inactive accounts, and identifying expansion opportunities. Build relationships, understand customer needs, and propose solutions to maximize perceived value. Manage a portfolio of active and inactive clients focusing on retention and engagement, and monitor churn indicators for preventive actions.

What We're Looking For

Experience in farmer account management and/or retention. Strong communication skills, with a clear, empathetic, and solution-oriented approach. Proficiency in CRM tools like SalesForce and Excel. Proactive, organized, and results-focused with analytical skills to interpret data.

What We Offer

This is a hybrid position based in Blumenau/SC. The company is committed to gender equity in the workplace and encourages applications from women and diverse groups.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Hybrid