Analista de Atendimento ao Usuário - Vaga Afirmativa para Pessoas com Deficiência

Ensure user satisfaction and delight through multi-channel support (email, chat, and phone). Provide accurate and complete solutions for inquiries and requests using structured methodologies and tools. Maintain updated records in the CRM system, categorizing tickets efficiently and following up until resolution.

High school diploma required (higher education is a plus). Previous experience in customer service, multi-channel support, and written communication is mandatory. Proficiency in Portuguese and familiarity with digital tools are essential.

We offer a work environment that promotes well-being in all aspects of life, with flexible benefits tailored to your needs. The specific work model for this position can be discussed with the recruiter and leadership.