Mercado Libre

Especialista em Qualidade e Melhoria de Processos para People

Mercado Libre

Core Responsibilities

Audit and control the quality of processes across the TA campaign and transversal areas with multidisciplinary tasks. Identify operational frictions in mass recruitment processes, document findings with quantitative evidence, and analyze root causes of quality deviations. Monitor implemented improvement plans, measure impact, and adjust initiatives based on results.

Requirements

Bachelor's degree in Administration, Industrial Engineering, Quality, or related fields. 5 years of experience in HR operations, Talent Acquisition, process quality, or control in high-volume environments. Advanced proficiency in Google Sheets/Excel for managing trackers, data analysis, and monitoring quality KPIs.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote