Encora Inc.

Customer Service Retention & Sales Representative

Encora Inc.

What You'll Do

Deliver high-quality customer service via phone in a professional manner. Retain customers by identifying needs and presenting relevant products and services. Use consultative selling techniques to uncover upselling opportunities and maintain accurate documentation.

What We're Looking For

4+ years of experience in customer service or sales. Advanced English proficiency is mandatory. Strong analytical thinking and problem-solving ability. High school diploma or equivalent.

What We Offer

Full-time position with a schedule from Monday to Saturday starting at 6:00 AM. Located in Mexico City.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

On-site