Pessoa Coordenadora de Ouvidoria (Banco Central/RDR)
iFoodCore Responsibilities
Structure and lead the Ombudsman area for iFood Pago, transforming it into a strategic voice that influences product and operations. Manage internal and outsourced teams while interacting with BACEN and legal departments to ensure regulatory compliance.
Requirements
Mandatory experience as an Ombudsman in a regulated financial institution and knowledge of BACEN regulations. Requires a FEBRABAN certification, a completed degree, and a proven track record of managing teams and using data for executive decision-making.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Portuguese
Work Mode
Hybrid