Customer Support Representative (Spanish / Remote)
Whizz EducationCore Responsibilities
The representative will efficiently handle a high volume of customer chats and calls, proactively providing detailed information about electric bikes and arranging appointments. They must also address customer concerns and use selling techniques to offer additional products or convert prospects into clients.
Requirements
Candidates must be native or fluent in Spanish and possess excellent English skills (C1-C2 level), along with over one year of experience in a support or sales role. Essential requirements include exceptional problem-solving and negotiation skills, plus reliable high-speed internet, a personal computer, and a headset.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote