Agente de Call Center - Turnos Rolados
AllianzCore Responsibilities
The role involves managing incoming calls and back-office tasks to efficiently coordinate roadside assistance services, while proactively anticipating customer needs and recommending effective solutions. Responsibilities also include ensuring customers receive all policy benefits and monitoring daily/weekly KPIs for consistent service quality.
Requirements
Candidates must possess at least one year of customer service experience within a call center environment and demonstrate excellent oral and written communication skills. A high school diploma is an indispensable requirement for this position.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site