Business Operations Associate - Bilingual
MyOutDeskCore Responsibilities
The associate will execute sales strategies including outbound calling and lead qualification, while also managing the client's back-office operations such as CRM maintenance and complex calendar scheduling. Additionally, they will serve as a primary point of contact for customer inquiries and support ticket resolution.
Requirements
Candidates must possess over three years of professional experience in BPO, Sales, Customer Success, or Executive Support, specifically working with US-based companies, and must have polished, professional bilingual English skills. Technical proficiency requires expertise in Microsoft 365 and at least one major CRM, coupled with the versatility to handle diverse tasks from sales calls to administrative reporting.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site