Analista Tecnico Helpdesk Fibra Optica
TigoWhat You'll Do
Perform technical analysis of support requests submitted by Service Desk, validating customer data based on technology type. Execute logical configurations of services on network platforms according to each scenario. Coordinate and collaborate with internal areas for effective case resolution.
What We're Looking For
At least 3 years of experience in similar responsibilities, preferably in technical areas or support. University student in the final years of careers such as Electronic Engineering, Computer Science, Telecommunications or similar. Intermediate English.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site