Customer Onboarding Executive
FastmarketsCore Responsibilities
Execute the global customer onboarding and training approach as defined by the Head of Customer Onboarding. Deliver and continually refine the end-to-end onboarding journey for various account types, ensuring a consistent and high-quality customer experience. Manage the full onboarding workflow to ensure timely and effective customer setup, including platform access and user provisioning.
Requirements
Experience delivering customer onboarding or customer success activities within a B2B SaaS or data-driven business. Strong customer-centric mindset with the ability to work effectively across teams. Hands-on experience using onboarding, CRM, or workflow tools like Salesforce.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote