Lider Tecnico Suporte I

Supervise and guide the daily activities of the Field Service team, ensuring proper execution of technical support services. Act as a technical reference for analysts, assisting in the analysis and resolution of complex incidents and requests. Monitor operational indicators and performance, identifying deviations and opportunities for improvement.

Bachelor's degree in IT or related field. Experience in IT support and related activities. Knowledge of incident management processes and technical support.

The company offers a positive impact on both business and employee lives, with a focus on professional growth in an innovative environment. Benefits include discounts on courses and health services.