Customer LifeCycle Manager

Serve as the primary point of contact for new clients, guiding them through the onboarding process and ensuring a smooth experience. Conduct tailored training sessions to help clients understand the platform’s capabilities, including integration and technical workflows. Assist clients with configuring system integrations, troubleshooting technical issues, and resolving operational challenges.

Experience in configuring and troubleshooting API connections, with the ability to understand how systems communicate with each other. Strong troubleshooting skills to resolve integration and system issues, particularly related to data transmission and system configuration. Proven experience in customer success/support/onboarding, particularly in training and support roles in technical environments.

Official full-time employment under Phonexa SRL, with full compliance to Argentine labor laws and all associated protections. Competitive salary set in USD, converted monthly to ARS at the official exchange rate, with the option to receive payment in USD if you have a USD account. Premium OSDE 310 health insurance fully covered by the company for you and up to 3 dependents.