Sutherland

Retail Customer Service Associate

Sutherland

What You'll Do

Identify and assess clients’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

What We're Looking For

Must be at least 18 years or older. Minimum of 3 subjects inclusive of English or a U.S. high school diploma or GED. Experience in customer service is preferred.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and paid training. Paid vacation and sick leave annually, along with excellent training and supervisory support.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Remote