Advisor II, Customer Service
ConcentrixWhat You'll Do
Interface with customers via inbound and outbound calls or the Internet. Provide customer service support and resolve non-routine problems regarding the client's products or services. Maintain broad knowledge of client products and services and participate in activities designed to improve customer satisfaction.
What We're Looking For
High school diploma with six plus months of customer service experience preferred. Strong computer navigation skills and ability to effectively communicate, both written and verbally. Dependable with proficient attention to detail and ability to work as a team member.
Key Skills & Technologies
Additional Information
Experience Level
Entry Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site