Concentrix

Advisor II, Customer Service

Concentrix

What You'll Do

Interface with customers via inbound and outbound calls or the Internet. Provide customer service support and resolve non-routine problems regarding the client's products or services. Maintain broad knowledge of client products and services and participate in activities designed to improve customer satisfaction.

What We're Looking For

High school diploma with six plus months of customer service experience preferred. Strong computer navigation skills and ability to effectively communicate, both written and verbally. Dependable with proficient attention to detail and ability to work as a team member.

Additional Information

Experience Level

Entry Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site