Analista Suporte Pleno

Provide technical support to users both in-person and remotely. Install, configure, and maintain hardware and peripherals. Diagnose and resolve incidents and requests of medium complexity, and manage critical incidents while updating tickets through the ITSM tool.

Bachelor's degree in Information Technology or related fields is desirable. Experience in first and second-level technical support. Knowledge of hardware, operating systems, corporate applications, and IT infrastructure.

The company offers a positive impact on both business and employee lives, with opportunities for professional growth in an innovative environment that values respect, autonomy, and partnership.