Ejecutivo de Fidelización al Cliente - Santiago, Chile
GeoVictoriaCore Responsibilities
Act as the primary contact for SMB clients in Chile to maximize retention and reduce churn through proactive and reactive management. Coordinate critical cases with Customer Experience and identify upselling or cross-selling opportunities for the KAM.
Requirements
Requires a technical or professional degree in Administration, Marketing, or Engineering with 1 to 2 years of experience in B2B customer service or retention. Proficiency in CRM tools and intermediate Excel skills are essential.
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid