(Spanish & English) Technical Support Consultant (LATAM, remote)
SupportYourAppCore Responsibilities
The role involves delivering outstanding customer support primarily via chats and emails while building strong, lasting customer relationships. Responsibilities also include maintaining a deep understanding of client solutions, meeting KPIs, and communicating effectively with developers and cross-functional specialists.
Requirements
Candidates must possess excellent written and spoken communication skills in both Spanish and English (at least C1 level) along with a minimum of six months of technical support experience. Success requires strong analytical skills, experience with software products, and the ability to operate effectively in a fast-changing startup environment.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote