Especialista ServiceNow – Incidentes
NEORISCore Responsibilities
Design and configure ServiceNow architecture for Event and Major Incident Management, focusing on automation and integration. Lead the management of major incidents, including facilitating war rooms and ensuring traceability via CMDB and CSDM.
Requirements
Requires 5+ years of senior ServiceNow experience with advanced scripting skills and expertise in Event Management and MIM. Mandatory certifications include ServiceNow CSA and ITIL 4.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Spanish
Work Mode
Hybrid