Asociado de Servicio al Cliente en Estación de Entrega, DSL

You will be the first point of contact for customers in Mexico. Ensure successful deliveries by supporting customers, drivers, carriers, and delivery service partners. Handle customer inquiries through multiple channels (phone, chat, and email) in Spanish. Utilize various tools to review and implement real-time solutions and communicate effectively with customers.

High school diploma or equivalent. Fluent in English (speak, write, and read). Experience using Windows Operating Systems and Microsoft Outlook. Experience working with changing priorities and schedules.

Salary of $15,963.84 MXN monthly plus benefits superior to the law. The specific schedule will be confirmed close to the start date, with flexibility required to work different shift patterns and on national holidays.