Remote Customer Service Representative - RAS
Geeks on SiteCore Responsibilities
The representative will manage high volumes of inbound customer calls, providing product and service information, resolving complaints, and maintaining customer relationships by following established procedures. Key duties include adhering to company policies, achieving engagement targets, and efficiently handling customer issues.
Requirements
Candidates must possess excellent verbal communication skills, demonstrated by at least an 85% English level (B2, C1, C2), and have a high school diploma or equivalent. Required technical setup includes a Windows computer meeting specific CPU/RAM/Storage criteria, a headset, ethernet connectivity, and stable internet speed of at least 50Mbps.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote