Insurance Customer Care Benefits Advisor

Efficiently receive inbound calls, delivering a professional introduction and providing requested support to customers. Manage outbound follow-up calls for support transferred to other operational groups. Accurately process data and communicate detailed information through verbal and written documentation.

A minimum of 3-4 CXC/GCE/City and Guilds subjects including English Language, or a U.S. high school diploma or GED. 1 year of BPO/customer service experience preferred. Must have flexible availability to work any day and any assigned shift weekly.

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training and discounts for several corporate and retail partners. Paid vacation and sick leave annually.