Associate Infrastructure Engineer
PedidosYaWhat You'll Do
Ensure platform stability and collaborate with business units for organizational transparency. Provide support to the engineering team to reduce incidents or the impact of platform degradation. Monitor specific metrics for availability, latency, and overall system/application status.
What We're Looking For
Basic studies in IT. Proficiency in English (writing and speaking) to communicate with technical teams and clients from other countries. Experience with ticketing systems and customer service through Jira is a plus.
What We Offer
Work schedule from 5 PM to 2 AM, Sunday to Thursday. The company promotes a diverse and inclusive culture, welcoming applicants from all backgrounds.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote