AUXILIAR GESTION PQRS
ColsubsidioCore Responsibilities
The role involves managing and responding to PQRS (petitions, complaints, claims, and suggestions) derived from service delivery. The incumbent ensures the implementation of policies and procedures to maintain high-quality service and user satisfaction.
Requirements
Candidates must have a technical degree or have completed at least four semesters in administration, engineering, education, or social sciences. A minimum of 6 months of experience in PQRS management, customer service, or administrative tasks is required.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site