Representante Asociado de mesa de Ayuda
Diebold NixdorfCore Responsibilities
Provide proactive help desk services for incoming customer service requests, including diagnosing and resolving hardware and software issues. The role involves managing software distribution and updating service tickets to reflect changes while ensuring proper customer engagement.
Requirements
The candidate must be able to utilize available tools and resources, including remote tools, to perform assigned tasks effectively. A key focus is maintaining adequate commitment and communication levels with clients throughout the support process.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site