What You'll Do
Responsible for customer interaction, documentation issuance, review and system setups. Perform day-to-day management of the account opening and maintenance processing, ensuring account opening requirements are clearly defined. Monitor customer satisfaction and service levels, driving process changes and providing innovative solutions to clients.
What We're Looking For
5-8 years of experience in documentation review, account maintenance, and related cash products preferred. Bachelor's degree or equivalent experience. Proficient in Portuguese and English, with strong communication and project management skills.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
English
Employment Type
Full-time
Work Mode
Remote