Core Responsibilities

The Vendor Management Lead oversees business process outsourcing operations, ensuring external teams meet quality targets and service level agreements. They act as a cross-functional link to drive process improvements, manage product launch training, and provide financial clarity on vendor spending.

Requirements

Candidates must have at least 5 years of project management experience, including a minimum of 2 years in BPO operations. Strong analytical skills, experience with outsourcing partners, and the ability to work independently in a fast-paced environment are required.

Additional Information

Experience Level

5-10

Job Language

English

Work Mode

Remote