People Service Center Representative
TwilioCore Responsibilities
This role provides Tier 1 support for employee lifecycle processes, leveraging ServiceNow ticketing to address employee queries and internal client needs. Responsibilities include data entry into Workday for core people processes and supporting employees on matters like Benefits, Compensation, and HR Systems.
Requirements
Candidates must possess a Bachelor's degree or equivalent, along with a minimum of 2+ years of HR experience, preferably in a shared services or contact center setting. Essential qualifications include strong skills in prioritization, organization, problem-solving, collaboration, articulation, and communication, with a high attention to detail and accuracy.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote