Operations Associate, TaxJar Support

Troubleshoot and solve external user issues. Analyze processes and instigate changes to help scale operations and improve user experience. Work closely with other Stripe teams to enhance product offerings and messaging around new products and features.

User-first mindset with a passion for solving difficult problems. Excellent written and verbal communication skills. Strong analytical thinking and problem-solving abilities. Organized self-starter with a process-oriented mindset.