Specialist, Customer Services
Dell TechnologiesWhat You'll Do
Perform front-line customer service duties, including receiving and logging cases, initial triage, and related documentation. Validate and verify client requirements to ensure their accuracy and completeness. Proactively communicate progress and provide timely updates on the status of requests to customers.
What We're Looking For
More than 2 years of relevant experience. Knowledge of documentation standards and data integrity. Experience with PC hardware, preferably Dell equipment. Advanced English.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
Remote