IT Infrastructure Specialist

Provides level-2 support, including incident handling, problem resolution, and Break/Fix. Installs, tests and upgrades systems, and participates in disaster recovery planning and testing. Manages problem resolution by reviewing customer needs and documenting call data into a tracking system.

Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience. 3 to 4 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products.

Career development opportunities with an international company recognized as a great place to work. Access to a supportive work environment that values diversity and inclusion.