Especialista de Seguimiento Telefónico en Siniestros de Auto. (Cuidad de México, Azcapotzalco)
BBVAWhat You'll Do
Provide telephone support to clients regarding auto claims. Advise and resolve inquiries from insured clients or affected parties about auto incidents. Assist clients with their claims and maintain records of each interaction in the corresponding system. Collaborate with involved areas to find appropriate solutions.
What We're Looking For
2+ years of experience in customer service. 2+ years of experience in a call center. Completed high school diploma (certificate required). Proficiency in Google Suite (Google Sheets, Docs, PPT) and computer skills.
What We Offer
The position is on-site at Tecnoparque. BBVA promotes a diverse and inclusive work environment.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site