SupportYourApp

(Fluent English) Customer Success Specialist (Brazil, global)

SupportYourApp

Core Responsibilities

Manage the end-to-end customer journey from initial product implementation to long-term growth and retention. Drive revenue through renewals, upsells, and cross-sells while acting as a trusted advisor for B2B clients.

Requirements

Requires 1-2+ years of experience in Customer Success or Account Management with a proven track record in renewals and revenue forecasting. Must have experience configuring complex B2B products like ERP/CRM systems and be fluent in English.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote