Especialista de Servicio y Experiencia del Cliente

Manage and follow up on requests, complaints, and claims to improve customer experience. Identify improvement opportunities and analyze information from various sources. Coordinate actions to strengthen quality and satisfaction standards.

Students in their fifth semester or higher in Administrative, Law, Engineering, or related fields. Minimum of 1 year of experience in customer service processes. Intermediate to advanced knowledge of Excel and Microsoft Office.

Indefinite term contract. Monday to Friday schedule from 8:00 a.m. to 5:00 p.m. Occasional availability on Saturdays as needed. Opportunity for growth and learning in a global leading company.