Analista Suporte Jr [ ]
StefaniniWhat You'll Do
Provide daily support to users through tickets submitted via Service Desk, assisting with software and hardware issues both in-person and remotely. Analyze and diagnose problems, support application and software usage, and assist with the installation and configuration of desktops and notebooks (Windows). Update technical tickets and provide user support.
What We're Looking For
Knowledge of Service Desk tools and Active Directory (AD). Technical skills in software and hardware support. Proactive attitude and good communication skills.
What We Offer
Temporary CLT contract for 30 days to cover vacations. On-site work in Lavras/MG with a schedule from 11 AM to 8 PM, Monday to Friday.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Contract
Work Mode
On-site