Implementation Consultant

Own a structured onboarding journey for lower-segment accounts, including discovery, configuration, training, and go-live confirmation. Deliver Spanish-language enablement covering product setup, workflows, and troubleshooting. Track and report implementation KPIs and document project artifacts for handoff.

2–4+ years in implementation, onboarding, or customer-facing delivery roles, preferably with SMB or high-volume segments. Strong project management skills and technical aptitude to guide configuration and troubleshoot common issues. English proficiency required for internal collaboration.

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